I. Introduction

Acceptance of Terms and Conditions

Welcome to The Happiness Hub ("the Website"). These Terms and Conditions ("Terms") govern your use of the Website and its services. By accessing or using the Website, you agree to comply with these Terms. If you do not agree to these Terms, please refrain from using the Website.

The Happiness Hub and its services

The Happiness Hub is a NON-PROFIT mental health service provider dedicated to offering accessible mental health support to individuals in need. Our services include online counselling, resources, and educational content related to mental health and well-being.

Purpose of the Terms and Conditions

These Terms and Conditions aim to establish a legally binding agreement between you ("the User") and The Happiness Hub. They outline your rights and obligations when using the Website and its services. It is essential to read and understand these Terms before accessing or using the Website. Your continued use of the Website signifies your acceptance and agreement to be bound by these Terms.

By using the Website, you acknowledge that you have reviewed and understood our Privacy Policy, which explains how we collect, use, and protect your personal information. The Privacy Policy is an integral part of these Terms and can be accessed on the Website.

If you have any questions or concerns regarding these Terms or any other aspect of the Website, please contact us through the provided channels of communication.

Please note that The Happiness Hub reserves the right to modify, update, or change these Terms and Conditions at any time. Any such modifications will be effective immediately upon posting on the Website. It is your responsibility to regularly review the Terms for any updates or changes.

Your continued use of the Website after any modifications to the Terms indicates your acceptance of the updated Terms and Conditions.

II. Use of the Website

Eligibility

To use the Website and its services, you must be at least 18 years old or the legal age of majority in your jurisdiction. By accessing and using the Website, you represent and warrant that you meet the eligibility criteria.

User Responsibilities

1. Accurate Information: You agree to provide accurate and up-to-date information when using the Website, including during the registration process if applicable. It is your responsibility to maintain the confidentiality of any login credentials associated with your account.

2. Compliance with Laws: You agree to comply with all applicable laws, regulations, and guidelines when using the Website. You shall not engage in any illegal, fraudulent, or harmful activities that could jeopardize the functioning or security of the Website or its users.

3. Prohibited Activities

a. Misuse of the Website: You are prohibited from using the Website for any purpose that is unlawful, infringing, or violates the rights of others. This includes but is not limited to unauthorized access, data scraping, spamming, or distributing malicious software.

b. Unauthorized Access: You shall not attempt to gain unauthorized access to any portion of the Website, its systems, or the accounts of other users.

c. Impersonation: You shall not impersonate any individual or entity, or misrepresent your affiliation with any person or organization.

d. Content Restrictions: You are responsible for any content you submit, transmit, or share through the Website. You shall not post or transmit any content that is abusive, offensive, defamatory, infringing, or violates any intellectual property rights.

Intellectual Property Rights

1. Ownership: The Happiness Hub retains all rights, title, and interest in and to the Website, including all content, trademarks, logos, and intellectual property rights associated with it. These Terms do not grant you any rights or licenses to use The Happiness Hub's intellectual property, except as expressly authorized.

2. Limited Use License: The Happiness Hub grants you a limited, non-exclusive, non-transferable license to access and use the Website and its services solely for your personal, non-commercial purposes, by these Terms.

Modifications to the Website

The Happiness Hub reserves the right to modify, suspend, or discontinue the Website or any part thereof, temporarily or permanently, without prior notice or liability. We may also introduce new features, functionalities, or services, or impose limitations on certain features or access to the Website. You agree that The Happiness Hub shall not be liable to you or any third party for any modifications, suspensions, or discontinuations of the Website.

III. Mental Health Services

Eligibility for Services

1. Availability: The mental health services provided by The Happiness Hub are available to individuals who are seeking support for their mental health and well-being.

2. Age Restrictions: The services are intended for individuals who are 18 years of age or older. If you are under the age of 18, you must obtain the consent of a parent or legal guardian before accessing the services.

Service Limitations

1. Non-Emergency Services: The Happiness Hub's mental health services are not intended to address immediate emergencies. If you are experiencing a mental health crisis or require urgent assistance, please contact your local emergency services or a helpline specific to your region.

2. Scope of Services: The mental health services provided by The Happiness Hub may vary and are subject to the availability of qualified mental health professionals. The services may include online counselling, resources, and educational content related to mental health and well-being.

Service Availability and Modifications

1. Service Availability: The availability of mental health services is subject to the availability of mental health professionals who volunteer their time and expertise. The Happiness Hub strives to offer services to as many individuals as possible, but there may be limitations based on capacity and demand.

2. Modifications to Services: The Happiness Hub reserves the right to modify, suspend, or discontinue any or all mental health services at any time, without prior notice or liability. This includes changes to the availability, format, or scope of the services.

Service Quality and Accuracy

1. Professional Standards: The Happiness Hub is committed to providing high-quality mental health services. Mental health professionals associated with The Happiness Hub adhere to professional standards and ethical guidelines in their practice.

2. Service Limitations: While every effort is made to ensure the accuracy and usefulness of the services provided, The Happiness Hub does not guarantee the effectiveness, suitability, or outcomes of the mental health services. Individual experiences may vary, and the services should not replace professional medical advice or treatment.

E. Confidentiality and Privacy

1. Confidentiality: The Happiness Hub respects the confidentiality and privacy of individuals seeking mental health services. Information shared during counselling sessions or through any communication channels will be treated with the utmost confidentiality, by applicable laws and ethical guidelines.

2. Data Collection and Use: The Happiness Hub collects and processes personal information by its Privacy Policy. By using the mental health services, you consent to the collection, use, and processing of your personal information as described in the Privacy Policy.

IV. User Accounts

Registration and Account Security

1. Registration: In order to access certain features or services on The Happiness Hub's website, you may be required to create a user account. During the registration process, you will be asked to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and ensuring the security of your account.

2. Account Security: You are solely responsible for all activities that occur under your user account. It is important to safeguard your account information and promptly notify The Happiness Hub of any unauthorized use or security breaches related to your account.

Account Termination and Suspension

1. Termination by The Happiness Hub: The Happiness Hub reserves the right to terminate or suspend your user account, at its sole discretion, if you violate these Terms and Conditions, engage in fraudulent or harmful activities, or misuse the website or its services.

2. Termination by Users: You have the right to terminate your user account at any time by contacting The Happiness Hub and requesting the account closure. Any termination of your account will result in the deletion of your personal information, subject to the terms of The Happiness Hub's Privacy Policy.

User Responsibilities and Conduct

1. Compliance with Terms: By using The Happiness Hub's website and services, you agree to comply with these Terms and Conditions, as well as any additional guidelines or policies provided by The Happiness Hub.

2. Lawful Conduct: You shall use the website and services in a lawful manner, respecting the rights of others and refraining from engaging in any activities that are illegal, fraudulent, or harmful.

User-Generated Content

1. Content Ownership: By submitting or sharing any content on The Happiness Hub's website or services, you retain ownership of your content. However, you grant The Happiness Hub a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, distribute, and display your content for the purposes of providing and promoting The Happiness Hub's services.

2. Content Guidelines: You shall not submit or share any content that is illegal, defamatory, infringing, abusive, or violates the rights of others. The Happiness Hub reserves the right to remove any user-generated content that violates these guidelines or is deemed inappropriate, at its sole discretion.

Intellectual Property Rights

1. The Happiness Hub's Intellectual Property: The Happiness Hub retains all rights, title, and interest in and to its website, services, content, and intellectual property. You shall not use, reproduce, modify, or distribute any of The Happiness Hub's intellectual property without prior written consent.

2. User Restrictions: You shall not infringe upon the intellectual property rights of The Happiness Hub or any third party when using the website or services. Any unauthorized use or reproduction of intellectual property is strictly prohibited.

V. Limitation of Liability

Disclaimer of Warranties

Website "As Is": The Happiness Hub provides the website and its services on an "as is" and "as available" basis. While we strive to ensure the accuracy, reliability, and availability of the website, we do not make any warranties or representations of any kind, whether express or implied, regarding the website or its content.

1. No Guarantee of Results: The Happiness Hub does not guarantee the effectiveness, suitability, or outcomes of the probono mental health services provided. The services are intended to offer support and guidance, but individual experiences and results may vary.

Limitations of Liability

1. Exclusion of Damages: To the fullest extent permitted by applicable law, The Happiness Hub and its affiliates, directors, officers, employees, or agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the website or its services.

2. Indemnification: You agree to indemnify, defend, and hold harmless The Happiness Hub and its affiliates, directors, officers, employees, or agents from any claims, liabilities, damages, losses, costs, or expenses arising from your use of the website or any violation of these Terms and Conditions.

Indemnification

You agree to indemnify, defend, and hold harmless The Happiness Hub and its affiliates, directors, officers, employees, or agents from any claims, liabilities, damages, losses, costs, or expenses arising from your use of the website or any violation of these Terms and Conditions.

Please note that the limitations of liability and indemnification provisions in this section apply to the fullest extent permitted by applicable law.

VI. Privacy Policy

Collection and Use of Personal Information

1. Information Collection: The Happiness Hub may collect personal information from users when they interact with the website or its services. This may include but is not limited to names, contact information, and demographic data. The collection of personal information is subject to The Happiness Hub's Privacy Policy.

2. Information Use: The personal information collected by The Happiness Hub may be used to provide and improve the website and its services, respond to user inquiries, customize user experiences, and send relevant communications. The Happiness Hub is committed to protecting the privacy and confidentiality of user information.

Data Security Measures

The Happiness Hub implements reasonable security measures to safeguard user information and protect against unauthorized access, alteration, or disclosure. However, no data transmission or storage can be guaranteed to be 100% secure. Users are responsible for maintaining the confidentiality of their account information and should notify The Happiness Hub of any security concerns.

Sharing of Personal Information

1. Third-Party Service Providers: The Happiness Hub may engage third-party service providers to assist in delivering the website and its services. These providers may have access to users' personal information, but they are bound by confidentiality obligations and are prohibited from using the information for any purpose other than providing the requested services.

2. Legal Compliance and Protection: The Happiness Hub may disclose personal information when required by law, legal process, or governmental authorities. This may include responding to court orders, enforcing our Terms and Conditions, or protecting the rights, property, or safety of The Happiness Hub, its users, or others.

Cookies and Tracking Technologies

The Happiness Hub may use cookies and similar tracking technologies to enhance user experiences, gather information about user preferences, and improve the website's functionality. Users have the option to manage cookie preferences through their web browsers, but disabling certain cookies may impact the usability of the website.

Third-Party Websites and Services

The Happiness Hub's website may contain links to third-party websites or services. These links are provided for convenience, and The Happiness Hub does not endorse or have control over the privacy practices or content of these external sites. Users are encouraged to review the privacy policies of third-party websites before providing any personal information.

VII. Termination

Termination by The Happiness Hub

The Happiness Hub reserves the right to terminate or suspend your access to the website or its services, in whole or in part, at any time and for any reason, without prior notice or liability. This includes, but is not limited to, violations of these Terms and Conditions, misuse of the website or its services, or any activity that may disrupt or compromise the functioning of the website.

Termination by Users

You have the right to terminate your use of the website and its services at any time by ceasing to access or use the website. If you have a user account, you may request the closure of your account by contacting The Happiness Hub.

Effect of Termination

Upon termination, whether initiated by The Happiness Hub or by the user, your right to access and use the website and its services shall cease. The provisions of these Terms and Conditions that by their nature are intended to survive termination (including but not limited to intellectual property rights, limitation of liability, and indemnification) shall continue to apply.

VIII. Governing Law and Dispute Resolution

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes arising out of or relating to these Terms or the use of the website shall be subject to the exclusive jurisdiction of the courts located within [Jurisdiction].

Dispute Resolution

In the event of any dispute or claim arising from or in connection with these Terms or the use of the website, The Happiness Hub and the user agree to first attempt to resolve the matter through good-faith negotiations. If the dispute cannot be resolved amicably, either party may pursue alternative dispute resolution methods, such as mediation or arbitration, in accordance with the applicable laws and regulations.

IX. Modifications to Terms and Conditions

Changes to the Terms and Conditions

The Happiness Hub reserves the right to modify, update, or change these Terms and Conditions at any time without prior notice. Any modifications to these Terms will be effective immediately upon posting on the website. It is your responsibility to review the Terms periodically to stay informed of any updates or changes.

By continuing to access or use the website after any modifications to the Terms, you agree to be bound by the revised Terms and Conditions. If you do not agree with the modifications, you should discontinue using the website and its services.

Notice of Modifications

The Happiness Hub may provide notifications regarding changes to the Terms and Conditions through means it deems appropriate, such as email, website announcements, or other forms of communication. It is your responsibility to ensure that your contact information provided to The Happiness Hub is accurate and up-to-date to receive such notifications.

X. General Provisions

Entire Agreement

These Terms and Conditions constitute the entire agreement between you and The Happiness Hub regarding the use of the website and its services and supersede any prior agreements or understandings, whether written or oral.

Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that reflects the intent of the original provision as closely as possible.

Waiver

The failure of The Happiness Hub to enforce any right or provision of these Terms and Conditions shall not be deemed as a waiver of such right or provision. Any waiver of a particular right or provision must be in writing and signed by an authorized representative of The Happiness Hub.

Assignment

You may not assign or transfer any rights or obligations under these Terms and Conditions without the prior written consent of The Happiness Hub. The Happiness Hub may assign or transfer its rights and obligations under these Terms to a third party without your consent.

Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact The Happiness Hub using the contact information provided on the website.

Thank you for reviewing and agreeing to these Terms and Conditions. By accessing or using the website and its services, you acknowledge that you have read, understood, and accepted these Terms and Conditions in their entirety.